Help

Support

Get help with setup, billing, integrations, security questions, and product workflows.

Last updated: June 11, 2026
Human follow-up

Talk to a human

Use the same in-app contact form as the public demo chat. Include your workspace name, affected integration, and what you expected when the issue is installation-related.

Tell us who you are and what you're looking for. Your message goes straight to the Sparky team. No inbox switch required.
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FAQ

Self-serve answers for common product and support questions.

In the dashboard Workflow Scheduler, pick a workflow on a connected Slack channel and set its cadence to hourly, daily, or weekly with a UTC minute (and hour or weekday when needed). Sparky checks due schedules every minute, queues the same steps as Run now, and posts results back in that channel. You can still run any workflow manually anytime.

Start at /signup to connect Slack or Discord, choose a plan, then add GitHub and Linear so Sparky can read your delivery trail. The setup checklist walks through each integration in order.

Paid plans bill through Stripe on the monthly or annual cadence you select. Usage limits, add-on packs, and plan capabilities are listed on the public pricing page.

Privacy, GDPR, deletion, export, and security requests can use the Talk to a human form below or email support@sparkyscout.com. Please do not send secrets, OAuth tokens, passwords, or full customer records.

Response priorities

Production-impacting setup, billing, and security issues are prioritized first. General product questions and configuration help are handled during normal business hours. Customers in active onboarding may also use the shared implementation channel created for their workspace.